The environment or the bottom line...can you consider both?

by WestOne Cars | Tuesday, 10. November 2009 Comments (0)

The phrase carbon footprint has become embedded into our vocabulary and a term which can bring large organisations out in a sweat.
However, in times of economic crisis when unemployment is rising and businesses and consumers alike seek to reduce expenditure is it appropriate or relevant to put environmental concerns above more pressing issues? Can organisations afford to spend time and effort seeking out ‘green' suppliers and totting up their carbon output?

The reality is that whilst we might be destroying our planet for future generations the current economic environment has the potential to destroy the livelihoods of many people...today.

So what is the answer? Do we put green issues to the side until we are in a more stable economic position, or do we seek to find suppliers who don't force you to choose?

Over the past decade many organisations have sprung up which have firmly hung their hat on the green peg. Whilst they may have, at one time, been considered forward thinking and innovative they could also be termed ‘one trick ponies'. However, all is not lost as true value can be found amongst the organisations who have taken a more balanced approach to being ‘green' whilst continuing to concentrate on providing customers with choice, high levels of customer service and a variety of cost effective options. 

So when considering your passenger transport carbon footprint, and how to balance this objective against ensuring your business remains viable...make sure you peer below the environmental offering and see what else is there!

The complexities of passenger transport

by WestOne Cars | Friday, 30. October 2009 Comments (1)

The complexity of the private hire market is enough to make anyone confused. Travel management is far more complex than ‘who needs which' mode of transport.
Nowadays tightening budgets and a concern for the environment all play a role in the choice of supplier.  Decisions are not only focussed on whether employee X is authorised to take an executive vehicle here, or book a return car from there;  companies are now also having to consider whether it is appropriate in the current economic climate to be using private hire providers and whether a public transport policy is far more appropriate and frugal.

However, how many shareholders would be satisfied that a major contract was lost because a financier was late after being ‘stuck on the tube'? It is a decision which, as with most real-life situations, needs to be flexible and have professional support enabling decisions to be made using logic and not just rules or pre-set algorithms.

The reality is that today's businesses require the support of a private hire provider who is able to offer a range of cost effective and reliable solutions. They need to tick the environmental box but also provide travel management support, clarity over health and safety and also detailed management information.

Big isn't always best but in this case a provider who can provide standard vehicles for executive journeys, has access to an international network to support global travel and also raise the game for visiting dignitaries adds considerable value.

Is training necessary?

by WestOne Cars | Wednesday, 07. October 2009 Comments (1)

If you have passed your driving test, and know how to be courteous what additional value can training really add?

The answer to that question lies in defining what training means. Yes, a full driving licence is a no-brainer but can we really afford to discount elements such as customer service, PCO, vehicle and other relevant legislation and expect to be regarded as a professional industry?

Should a professional qualification be compulsory?

Quick fix recession drivers

by WestOne Cars | Wednesday, 09. September 2009 Comments (2)

Will the current job market mean the passenger car industry is flooded with untrained drivers? As those being made redundant turn to quick fix jobs such as driving will the industry suffer as a result?

As unemployment figures continue to rise very few sectors seem immune from redundancies.

But what do these figures mean for industries where the barriers to entry are perceived to be very low, if exist at all?

To the uninformed (and I include some private hire operators in that!) the passenger transport industry can seem like an opportunity for individuals who have 2 key attributes 1) a driving licence and b) the desire to earn some cash.

However, as those being made redundant turn to quick fix jobs such as driving will the industry suffer as a result? The industry, as a whole, has been plagued with negativity surrounding illegal mini cabs but there is also the issue of training, or lack of it. Will the increase in the number of ‘new to the job; drivers drive down industry standards? Do career drivers care more than someone doing it to pay the mortgage or make ends meet till they find something ‘better'? And who will suffer? The customer who doesn't get as good a service? Or the career drivers who see their job market flooded with competition?

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