Technology

At WestOne Cars we are committed to the use of leading edge technologies which have the benefit of increasing productivity and improving levels of customer service.

We have an ongoing programme, which continuously reviews the technologies we deploy to ensure they are the most appropriate and are matched to our customers business needs. Here are some examples of the technology we use everyday.

WestOne Cars OnLine

WestOne Cars OnLine is our web based passenger car booking, tracking, reporting and finance information system. For more detail about WestOne Cars OnLine visit our OnLine Services area.

Log into WestOne Cars OnLine using the form to the right.


Satellite Navigation

Drivers are provided with Satellite Navigation devices which can support them in getting passengers to their destination in the most timely manner.


SMS Text Messages

Customers can receive a text message direct to their mobile phone advising them on the arrival of their car, including the model, colour and registration number of your car and your drivers name. This helps to reduce the risks associated with illegal taxis by knowing which vehicle is yours.


CarTrakkers

Each WestOne Cars driver is issued with a GPS enabled mobile data unit (CarTrakker). Drivers receive details of their jobs on the CarTrakker including the pick up and destination address of the passenger, confirm their acceptance of the job, and transmit their latest position.

All of this information is updated live on the WestOne Cars OnLine system where customers can view progress through QuikTrak & CarLocator on our website.


QuikTrak & CarLocator

QuikTrak & CarLocator enables customers to view a full audit trail of their journey and a real time map position of their car after a car is allocated to their journey. Customers can view its position as it moves to collect them and in the event that a colleague needs to see progress of the passenger, they too are able to view progress of the car to its destination.

Try QuikTrak & CarLocator for yourself.

  QuikTrak & CarLocator   Book Online

Book OnLine i

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Quik Trak and CarLocator Account Activity

With vehicles for all occasions you can trust WestOne Cars to get you safely from A to B in comfort and style.

Login Tips

1) If you usually log on to the OnLine system with an Account Number please enter your details under Account Number.

2) If you use different details to access the OnLine system (for an example an email address) please enter your details under Username.

Alternatively if you are unsure please contact our 24 hour call centre on 0845 020 4011

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