What Our Customers Say

I thought I would let you know that I used WestOne Cars today (first time on company account). The driver arrived 5 mins before my scheduled pick up and called, he was very pleasant on the drive and checked my destination with me as he thought the information he was given was incorrect, which was true (not WestOne Car’s fault).  On arrival at my destination I said that I would get out up the road so that he could turn around easy, he insisted that he took me to the door, as it was no trouble for him. Thought you would like the feedback

I wanted to express my appreciation in Gary who drove me around yesterday morning.

Courteous, quick, humorous and HE KNEW WHERE TO GO...so important as I find too many drivers rely heavily (and misguided) on their GPS. 

A brilliant guy – you are very lucky.

Praise, praise, praise for our driver. He was a lovely man, very helpful and so professional that we were compelled to let you know how happy we are with WestOne Cars.

Please pass my thank you's to all the drivers, controllers and organisers as we've received a very impressive service. The text messages were the finishing touch, brilliant idea! Thank you so much for your help!!

Just a short word of thanks to your driver.  What an absolute pleasure to be a passenger in his car.  

I'd like to thank everyone in WestOne Cars for the smooth service we've received yesterday evening. The vehicles were on time and the drivers were all smart and very nice. The whole team was impressed!

Can I clog your inbox with a positive message to say i think WestOne Cars are very good, far more reliable than any other firm transport use

I just wanted to thank you for the service your company has given us.  It was always a pleasure dealing with you and the service you gave me was great 

Almost without exception your drivers are a credit to your company

I am writing to say how pleased I am with the service that we receive from WestOne Passenger Cars. The drivers are always reliable and courteous and your staff are very helpful when dealing with queries. I know that once we have requested a car, I don’t have to worry anymore. I have no hesitation in recommending the service you provide

The high profile nature of our event and the celebrity cast involved in the production required a high level of professionalism from WestOne Cars. The onsite presence of senior members of the WestOne Cars team provided this and also meant that they could react effortlessly to changes in transport requirements due to constantly changing production demands and schedules. I highly recommend WestOne Cars as transport providers. They are a very professional and friendly team to work with.

I appreciate your swift response - you guys really are my favourite suppliers!

10 out of 10 for service, amazing IT, first class customer care.

I am writing to personally thank you for the exceptional service your company provided to the Chairman of the VCR, Mr. Rod Fitzroy, whilst he was in London recently to attend the Royal Ascot race meeting. Your hospitality, willingness to 'go that extra mile' and professionalism were greatly appreciated. Mr. Fitzroy has asked me to advise you that it was due to your promptness, excellent local knowledge and friendly courteous manner that both he and his wife especially enjoyed this trip to the UK. I would be more than happy to recommend your service to prospective clients, and will most certainly be using your services for any future trips to London.

We're tracking it OnLine - what a fantastic tool!! That is by far the best tracking system we have used and will definitely be using it again for high priority deliveries like today's one.